Privacy Policy - deltaBurn

1. Introduction
deltaBurn (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:

Contact information (name, email address, phone number, company name)
Account credentials for our customer portal
Communications you send to us
Information submitted through forms on our website

2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information
We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To respond to your inquiries and requests
To send you technical notices, updates, and support messages
To communicate about products, services, and events
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights and safety
With Your Consent: When you have given us explicit permission

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:

Access and obtain a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Data portability
To exercise these rights, please contact us at hello@delta-burn.com.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DeltaBurn Pte Ltd
hello@delta-burn.com
+1 (602) 791-6963